FAQ
Design Visual Aid
The image below is intended to act as a guide for how to fill out the Design Form if placing a custom order. Don't worry about trying to convey your vision perfectly in the form. We will reach out to the email address you provide and confirm or edit design to you preferences. To support you filling out the form, below are some additional details about the customization components:
Be sure to check out our gallery if you need to spark some ideas!
Got Questions? Contact Us if you don't see your answer below
Frequent Questions
How long do custom orders take from the point of design form submission?
It depends on how many covers you order and how much customization you want! The average turnaround time is between 4-6 weeks.
How long do pre-designed covers take from the point of order?
Faster than fast. You will get you cover(s) if 2-3 weeks.
What are the dimensions of the cover?
Our standard cover measures at 4.25" wide by 15" tall (7.5" when folded). It is designed to perfectly fit a standard yardage book and most scorecards.
What is the process for designing a custom cover?
It's simple - fill out the design form and our team will reach out within 48-72 hours with a visual mockup of your cover design for your review.
What images are best for the embroidery on the outside cover?
The ideal image for embroidery a high-quality image file (i.e. .PNG, .JPEG). Low-quality images and photos do not lead to the results we or our customers expect. We suggest perusing www.embroiderydesigns.com for embroidery files or to spark ideas.
Are there images you cannot use?
We will not use licensed/trademarked logos without appropriate permission. There are other images (photos, very detailed images, etc.) that are not the best candidates for embroidery.
What is the difference between the Duffer and the Hacker?
The Hacker is an exterior cover with marine-vinyl, and the Duffer is a leather exterior. The Hacker tends to hold up better in humid/moist conditions and is used by all of the college teams we work with and most of the professionals and caddies.
What goes on the outside of the cover versus the inside?
We use embroidery for the outside cover design, and a laser-engraver for the inside of the cover.
What colors can be used for the cover?
For the outside embroidery and exterior stitching, we match almost any color with the best thread. The laser engravings on the inside of the cover are burned into the leather and is only available in black.
What is digitizing?
Digitizing is the process of converting an image file into an embroidery file. If we do not have the logo you upload in our database, we will need to digitize the image for a one-time fee.